International Air Transport Association (IATA) launched the IATA
Travel Centre at www.iatatravelcentre.com. The IATA Travel Centre provides passport, visa and
health information necessary for air
“This responds to the consumer demand for self-service
by giving travellers easy access to helpful and accurate information
about the essentials of travel—from what documents are required to
what taxed must be paid,” said Giovanni Bisignani, IATA’s Director
General and CEO.
the time of booking, The
IATA Travel Centre provides tailored information by itinerary on
passport, visa and health requirements, as well as taxes at arriving
and departing airports and consumer and currency regulations. The
service is offered free of charge to individual travellers. Links to
The IATA Travel Centre can be included on booking sites and in
e-mail travel confirmations.
are responsible for having correct documentation with them. While
most documentation problems are discovered at check-in, every
35,000 travellers are turned back at destination or transfer points
by immigration authorities due to improper documentation. The
average fine for every passenger arriving or transiting without
proper documentation is US$5,000. When combined with associated
manpower costs, the annual expense to the industry is over US$200
Travel Centre builds on 40 years of expertise in providing travel
documentation advice to airlines, travel agencies and passengers. It
is based upon an enhanced version of IATA’s
TIM/Timatic service which monitors and automatically updates
passengers of changing regulatory requirements that will impact
their travel plans. There are about 14,000
such changes recorded in the Timatic database each year.
“The Travel Centre is the first of a number of
initiatives IATA is driving to help the industry to improve service
while reducing these costs,” said Bisignani.
To visit the IATA Travel Centre go to www.iatatravelcentre.com
Tel +41 22 770 2967
IATA has some 240 members comprising 94% of scheduled
- A premium service is
also offered to consumers for a nominal fee which will
Create and store personal profile, including previous queries for
future ease-of-use. Running saved enquires is particularly useful
when change alerts are received
Receive an email alert when country regulations changes may affect
your travel plans.
Receive email notification when travel documents are due to
- Every year 60 million
passengers are checked against the Timatic database.